Privacy Policy

Information we process

• Account and authentication information, such as an account identifier and email when you choose to provide one.
• Your characters, conversations, messages, media, preferences and reports.
• Subscription status and purchase validation data received from Apple or Google. We do not receive your full payment-card details.
• Technical and usage data needed to operate, secure and improve the service, such as app version, device platform, diagnostics and feature events.

How we use information

We process information to provide AI conversations and app features, synchronize your account, enforce limits, validate purchases, prevent abuse, respond to support requests and improve reliability.

AI and service providers

Content you submit may be sent to contracted AI, hosting, authentication, analytics, crash-reporting, notification and app-store providers only as needed to deliver the service. Their processing is governed by their agreements and applicable law.

Retention and your choices

We retain data while your account is active and as needed for the purposes above, legal obligations and fraud prevention. The app provides controls to export your data and request account deletion. Some limited records may be retained when legally required.

Children

Persona AI is not directed to children below the minimum digital-consent age that applies in their country. If you believe a child has provided personal data improperly, contact us.

International processing and security

Providers may process data in other countries. We use reasonable technical and organizational safeguards, but no online service can guarantee absolute security.

Contact

For privacy questions or requests, use the support option in the app.